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Chaplain Information


Spiritual care can best be defined as acknowledging the spiritual dimensions of life and encompassing the heart and soul of an individual. It is person-centred and welcomes all personal convictions or life orientations. In ICU we aim to accommodate for all kinds of spiritual care required and welcome families to speak to the team for recourses available within the hospital or to organise their own external support.  


The Pastoral Care Department within Nepean Hospital provides pastoral care services to the ICU. The department includes Chaplains and accredited Pastoral Care Volunteers from various denominations that can provide spiritual counselling and emotional support for patients and their families. A patient or family member could be offered a Chaplain's visit when he or she is apprehensive about impending surgery, has received bad news about their illness, is discouraged, depressed, lonely or just needs someone to talk to.


Chaplains are also available to arrange religious rituals and sacraments as requested, connect a person to the spiritual representative of their choice or facilitate special ceremonies for many different situations.


Chaplains operate between 0900-1700hrs, 7 days a week. At other times local clergy are available upon request.

If you would like to contact the Pastoral Care Department please ask any one of our staff members to make a referral.


There is a Chapel available within the hospital to provide a quiet place for prayer/reflection/meditation/quiet time for people of every faith and belief system. This is situated on Level 2 near East Block and is open 24 hours a day, 7 days a week.


Certain religious services are also offered on set days of the week, including:

Service

Time

Christian Worship Service

Sunday 1100hrs

Mass

Friday 1200hrs

Jumma: Prayer Room

Friday 1300hrs


Spiritual Care

Spiritual Care

More Information

1

Visiting the ICU

Please access for more information regarding visiting times, our recommendation for children visiting the ICU and if a member of your family is unwell.

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2

Taking Care of Yourself

It is vital that you take the time to look after yourself and reach out for support and guidance during this stressful time. We have provided a number of tips and recourses on ways that can help you during your journey as a family member in the ICU.

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3

Patient Safety

Patient safety is an essential component of high-quality care provided in the ICU. Our team have worked hard to establish a number of tools and strategies that ensures the ICU provides safe care, in the context of evidence-based practice and the National Safety and Quality Health Service (NSQHS) requirements.

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4

The ICU Environment

We understand that entering the ICU can be very overwhelming. The environment is often very busy with many unfamiliar sights and sounds. We hope that this page can better orientate you to the bedspace and the various equipment you may encounter.

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5

Medical Rounds

Please access for further information about medical rounds within the ICU including rounding times, what rounds involve and how to receive updates from the medical team.

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6

Spiritual Care

In Nepean ICU we aim to accommodate for all kinds of spiritual care required and welcome families to speak to the team for recourses available within the hospital or to organise their own external support.

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7

Helpful Tips

Please access for further information that you might find helpful during your ICU journey including, accommodation, parking, bathrooms, food and beverage, mobile phones, flowers and balloons as well as taking notes.

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8

Your ICU Team

The Nepean ICU team consider patients and their families a central and vital part of our team. We value working together to deliver high quality care with compassion and respect to every patient. Our team are here to support and guide you and your loved one through this ICU admission.

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9

Delirium

We understand that it can be very difficult to see your loved one acting differently or in a state of confusion. Please access for more information about delirium.

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11

End of Life Care

The transition from active treatment to palliative/end of life care in ICU can often be sudden and unexpected. We recognise this is an overwhelming and emotional time for families and friends.

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12

Beyond Critical Care

Leaving critical care and going to the ward is an important step in your recovery process as your ICU stay only plays a small part in your journey in hospital. The following information will help you and your family learn more about the ward environment and provide information about your recovery process.

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